Did you know that it costs five times as much to attract a new customer, than to keep an existing one?
The first rule of any business is to retain customers and build a loyal relationship with them, and thereby avoid customer acquisition costs. It’s a well-established fact that 44% of companies have a greater focus on customer acquisition vs. 18% that focus on retention. Also, it’s true that only 40% of companies and 30% of agencies have an equal focus on acquisition and retention. Continue reading Announcing WooReports integration with WooCommerce Subscriptions
Now you can access the demo of WooReports! Go to http://demo.woo.report and login with the credential below and explore WooReports. Whenever we will submit a new feature, we will update our demo as well, so you will have the chance to see the changes in action!
A very strong & natural expectation once we know and understand which are customers which are active/inactive, returning and churning is to, well, do something with this information / act on it.
Whether it is reaching our to our marketing department or agency, or personally driving some loyalty or retention campaigns, you would expect you can take the data and further utilise it. Continue reading Exporting data to CSV