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Announcing WooReports integration with WooCommerce Subscriptions

Did you know that it costs five times as much to attract a new customer, than to keep an existing one?

The first rule of any business is to retain customers and build a loyal relationship with them, and thereby avoid customer acquisition costs. It’s a well-established fact that 44% of companies have a greater focus on customer acquisition vs. 18% that focus on retention. Also, it’s true that only 40% of companies and 30% of agencies have an equal focus on acquisition and retention. Continue reading Announcing WooReports integration with WooCommerce Subscriptions

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WooCommerce customer acquisition rate and churn rate, activity status by time – the good stuff

Take a stand for keeping your customers!

Since now you can know which of your customers are new, active, returning, churning and inactive, you can now make an objective to:

  • increase the number of new customers
  • retain your churning customers
  • reward loyalty for active and returning customers
  • keep active your customer base

Continue reading WooCommerce customer acquisition rate and churn rate, activity status by time – the good stuff

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Explore the features of WooReports in a live demo – right now, at your finger tips!

Now you can access the demo of WooReports! Go to http://demo.woo.report and login with the credential below and explore WooReports. Whenever we will submit a new feature, we will update our demo as well, so you will have the chance to see the changes in action!


Username: demo
Password: demo

Continue reading Explore the features of WooReports in a live demo – right now, at your finger tips!

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Exporting data to CSV

A very strong & natural expectation once we know and understand which are customers which are active/inactive, returning and churning is to, well, do something with this information / act on it.

Whether it is reaching our to our marketing department or agency, or personally driving some loyalty or retention campaigns, you would expect you can take the data and further utilise it.
Continue reading Exporting data to CSV

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Technical Details for Active, Returning and Churning (ARC) WooCommerce Customers

Technical perspectives on how to use WooReports

In this article we are going to explore how to use WooReports to get a list of Active, Returning and Churning (ARC) WooCommerce Customers.
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Active, Returning and Churning (ARC) WooCommerce Customers

Ever wondered which are your customers which stopped buying from you in the last period? Would you like to get them back? Good news, WooReports can help! Let’s explore together how!

Before going deeper, any good topic needs to be labeled with a three letters acronym. Since we’re discussion about Active, Returning and Churning customers, let’s simply refer this concept as ARC.
Continue reading Active, Returning and Churning (ARC) WooCommerce Customers

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