Did you know that it costs five times as much to attract a new customer, than to keep an existing one?
The first rule of any business is to retain customers and build a loyal relationship with them, and thereby avoid customer acquisition costs. It’s a well-established fact that 44% of companies have a greater focus on customer acquisition vs. 18% that focus on retention. Also, it’s true that only 40% of companies and 30% of agencies have an equal focus on acquisition and retention. Continue reading Announcing WooReports integration with WooCommerce Subscriptions